Medical kiosk makes health care convenient

Take a tour of your medical kioskIf you haven’t tried the Kansas City Health Care Trust Medical Kiosk, what are you waiting for? Learn what hundreds of City employees already know. The medical kiosk is a fast and easy way to get expert medical advice without ever leaving the office.

The kiosk is available to all City employees, retirees and their adult dependents who are covered under one of the City’s Blue Cross and Blue Shield of Kansas City (Blue KC) health insurance plans.

Located on the 8th floor of City Hall, the medical kiosk is a convenient and free way to take care of your health. The average appointment takes less than 35 minutes.

The kiosk is designed to meet many of your medical needs. Whether you need assistance managing a chronic disease or condition or if you simply woke up not feeling well, the kiosk can help.

The health issues most commonly addressed at the kiosk are:

  • Mild asthma
  • Minor headaches
  • Sprains, strains
  • Nausea, vomiting, diarrhea
  • Bumps, scrapes
  • Burning with urination
  • Coughs, sore throat, ear and sinus pain
  • Eye swelling, irritation, redness or pain
  • Minor allergic reactions
  • Minor fevers, colds
  • Rashes, minor burns

At the kiosk, you’ll be virtually connected (via computer) to a doctor or advanced practice registered nurse (APRN), who will be able to recommend treatment for these conditions and more. An on-site nurse will assist during your visit, collecting your vital signs and helping collect information as directed by the virtual doctor or APRN.

Kiosk credentials

  • In the past year, hundreds of employees have taken better care of themselves, thanks to the kiosk.
  • On average, the kiosk is able to resolve patient issues 94 percent of the time.
  • Patients who have rated the kiosk give it high marks for cleanliness, ease of use, physician courtesy and overall satisfaction.

The kiosk is open Monday through Friday during regular business hours. Employees, retirees and their adult dependents who participate in the City’s Blue Cross and Blue Shield insurance plan can walk-in or make an appointment by calling 800-447-6890. See for yourself how convenient health care can be as a valued employee of the City of Kansas City, Missouri.